Claimsurance.com — AI Empathy for Insurance Claims
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Empathy you can audit.
Claims are high-stress moments. Claimsurance helps teams build AI prompts and responses that
sound human, respect policy boundaries, and escalate to a person when needed.
We focus on practical messaging, clear explanations, and consistent documentation.
Coverage-safe phrasing
Escalation when needed
What Claimsurance provides
Prompt libraries
Reusable prompt templates for common claim moments: first contact, coverage explanations, and next-steps guidance.
Response drafts
Empathetic, compliant drafts that avoid promises and encourage clear documentation.
Escalation rules
Guardrails that trigger a human review for disputes, vulnerability, threats, or legal/coverage complexity.
Prompt Lab (prototype)
<textarea id="scenario" placeholder="Example: Homeowner reports a roof leak after last night’s storm. They are upset and say their contractor told them